Performance Development Center (PDC)

Informed and effective salespeople are the most important asset in a dealership’s success. JM&A Group knows that ongoing training plays a critical part in preparing dealership staff for the competitive challenges of the automobile industry, as well as keeping employees abreast of the ever changing laws and regulations.

For more than a quarter of a century, JM&A Group has been there for automobile dealers, offering profit-producing solutions and CSI improvement. One of those solutions has been the creation of JM&A Group's Performance Development Center, commonly known as the PDC. Started in 1997 to support the training needs of the F&I area, the PDC began with seven associates conducting 3-5 classes per month. Today, the PDC has over 45 professional training-related associates, with over 200 years of combined retail experience. With two state-of-the-art training facilities in Deerfield Beach, FL and St. Louis, MO, the PDC conducts approximately 100 seminars per month, training over 9,100 students per year. The PDC maintains a cutting edge training and consulting environment that inspires our students - your staff - to become high performing professionals.