• Cover
  • Table of contents
  • Make more money
    Getting from satisfaction to loyalty
  • Protect your investment
     Find dealership package insurance to fit your needs
  • Take your store to the next level
    Front-end consulting is key
  • Make more money with a successful dealership culture
    Good employee satisfaction yields good customer satisfaction
  • Special feature: going green
    You can cut costs AND save the planet
  • 10 numbers every dealer must know
    Know what to measure and what to inspect
  • Dealer spotlight: Advantage Auto Group
    Success is all about process
  • Master your customer data with DeaerUps
    JMsolutions’™ DealerUps for your total customer relationship
    management solution
  • Events and Incentives
    Compete for one of two trips! JM&A Group takes you to two amazing destinations in 2008!