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Increase Consumer Trust and Vehicle Resale Value with Certified Pre-Owned Programs

Keep cars and customer relationships in top condition with loyalty-building CPO and limited warranty plans.

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Dealer Benefits

  • Products and processes that work for your teams
  • Superior support from dealership experts
  • Easy onboarding for a seamless transition
  • Customer-focused products designed to drive sales

Nearly 4,000 dealers across all OEMs nationwide grow their business with JM&A Group

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Deliver Quality and Reliability with CPO Programs Designed for Consumer Confidence

CPO and Limited Warranty offerings help increase vehicle turnover, resale value and customers’ trust in your dealership, which improves your competitive position. By completing a thorough inspection and offering coverage on used vehicles, you can help buyers feel good about their purchase and its quality.

Dealers can select from several competitive terms and coverage levels to offer customers. Certified Pre-owned or Limited Warranty programs may include:

  • Up to 1 year or 12,000 miles of coverage*
  • Roadside assistance
  • Alternate transportation
  • Lodging

* To qualify, eligible vehicles must meet program requirements, pass a rigorous 165-point inspection conducted by a factory-trained technician and receive a clean vehicle history report.

* See contract for specific limitations and exclusions.

With limited warranty plan terms from 3 months to 10 years of coverage, dealer groups and OEMs trust us to design and administer their white-labeled CPO programs to provide quality and reassurance to their customers.

Drive Service, Sales and F&I with In-house Certification

By leveraging your qualified service technicians to complete CPO inspections, you can drive fixed operations earnings, increase sales margins and offer higher quality inventory to buyers.

Stronger Competitive Position
Improved Customer Trust
Increased Resale Values
Enhanced Brand Perception

Strategic Support and Partnership to Outperform in F&I

request-icon3 Consistency
Simplify F&I with flexible, repeatable processes.
request-icon3 Ongoing Training
Effective techniques for confident sales and F&I.
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Crush objectives in every area of your dealership.
Tailored Solutions

 

 Tailored Solutions
Programs created for modern buyers and dealers.

Frequently Asked Questions

Used car buyers want value and quality from their purchases, and dealers that can offer both competitive pricing and top-condition vehicles will stand out from the average pre-owned car lot. Certified pre-owned programs can achieve both while helping dealers build their brand recognition, increase sales and F&I attachment.

With rigorous inspection criteria to ensure vehicles meet or exceed OEM standards, an inspection report, a limited warranty and benefits like roadside assistance, lodging and more, our CPO program offers benefits to both dealers and consumers.

JM&A Group works closely with top manufacturers, including Kia and Southeast Toyota to design and administer their award-winning CPO programs at participating dealerships.

In addition, to support the broader consumer market, JM&A Group formed a strategic alliance to offer J.D. Power® Edge – a suite of vehicle protection products including three options for a certified pre-owned program complete with a limited warranty bolstered by robust marketings and merchandising that integrates into dealership sales processes.

JM&A Group provides training programs, sales materials, marketing support and online tools to help dealerships effectively sell CPO vehicles. These resources help ensure that sales teams are well-equipped to explain the benefits of CPO vehicles to customers, and help customers understand the value and benefits of purchasing a CPO vehicle.

ROI and Impact of Selling Certified Pre-Owned Vehicles

Build customer confidence, increase sales conversions and meet the evolving needs of car buyers with quality assurance backed by trusted names in automotive.

90%

Used Car Shoppers View CPO as 'Good as New'

Source: Autotrader

3x

Faster Turn Rate on CPO Vehicles vs Non-certified Used

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F&I PVR Increase

Front End Sales Increase

How JM&A Group and J.D. Power® Edge Brand Boost Sales and F&I Profits

Learn JM&A Group and J.D. Power improved customer satisfaction and profitability for the Pompano Auto Group
READ THE CASE STUDY

Optimize your product mix and customer experience

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A Full Suite of Leading F&I Products

Increase PPD, attachment rates and product income with a full menu of JM&A Group products and robust profit participation programs to build wealth based on your goals.

Vehicle Service Contracts
Vehicle Service Contracts


Multiple coverage levels including additive term, high mileage, certified wrap, and plans for leases and EVs

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Pre-paid Maintenance Programs
Pre-paid Maintenance Programs

Terms from 2 to 7 years designed and administered to provide quality and reassurance

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Road Hazard & Ancillary Plans
Road Hazard & Ancillary Plans

Standalone and bundled products for road hazard, tire, wheel, windshield, dent/ding repair and more

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Total Loss Protection (GAP)

Affordable protection products that can offer financial security in the event of a total loss

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Appearance Protection
Appearance
Protection

Help improve vehicle condition and resale value with coverage options from windshield to bumper

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Theft Deterrent and Recovery
Theft Deterrent and Recovery

Multiple anti-theft product options that offer financial security for customers and dealers

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