- F&I Products
- Total Loss Protection (GAP)
Dealer Benefits
- Build a reputation of customer care and protection
- Experience world-class service and simplified claims
- Offer affordable coverage for all finance types
- Expert-level support to drive product penetration
Nearly 4,000 dealers across all OEMs nationwide grow their business with JM&A Group
GAP Protection Plans Help Customers Drive with Confidence
Car ownership is expensive enough. With GAP, you can help your customers avoid a significant financial burden in the event of a vehicle’s total loss due to theft or collision.
Simply put, GAP may waive the difference between the amount owed on a customer’s finance contract and the actual cash value of the vehicle.
JM&A Group’s Total Loss Protection (GAP and GAP+) may help vehicle owners in the event of a total loss as a result of unrecovered theft or accidental damage. GAP+ provides the additional advantage of waiving the customer’s deductible up to $1,000.
Coverage options and additional program details will vary by state, and may include:
- Commercial vehicles
- Vehicles used for ridesharing
- GAP available for vehicles financed up to 150% of MSRP (new vehicles) or JD Power (used vehicles)
With several available options, dealers can offer choice to customers based on the actual cash value (ACV) of their finance contract, driving habits and more.
JM&A Group can also customize product coverage to suit dealers’ F&I menu and market to help protect customer vehicles.
Help Offer Financial Security with Total Loss Protection
You can step up where standard auto insurance doesn’t – by offering more complete protection from a total loss and significant financial hardship, resulting in increased customer trust.
Strategic Support and Partnership to Outperform in F&I
Expertise Put our knowledge to work for lasting results. |
Dealer-Centricity 45+ years of putting our customers first. |
Modern Processes Easy online claims for customers and dealers. |
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Ongoing Training Effective techniques for confident sales and F&I. |
Frequently Asked Questions
You can maximize customer protection and product penetration with flexible, transparent and valuable GAP plans.
With recent years’ record vehicle pricing and interest rates, more customers have negative equity, leading to a higher loan-to-value ratio as they trade in and upgrade, which makes GAP a more relevant product. When the amount owed is greater than the actual cash value of a vehicle, your customers could potentially owe money beyond what their insurance company would pay out in the event of a total loss, and that’s where GAP comes in.
GAP is available on new and used vehicles that are either financed or leased. There are two product options: GAP and GAP+. The main difference is that GAP+ also waives the customer’s insurance deductible up to $1,000. GAP does not waive the insurance deductible, meaning the customer is still responsible for paying their deductible in the event of a total loss.
All GAP vehicle protection plans are subject to state laws and lender approvals.
ROI and Impact of GAP Products for Your Dealership
85%
of GAP Claims Occur in the First 3 Years of Ownership
1 in 4
Customers Purchase
a GAP Product
Source: Automotive
Finance and Insurance Magazine
YOY PVR Increase
YOY PPD Increase
Lindsay Automotive Increases PVR by 12% with Virtual F&I
A Full Suite of Leading F&I Products
Increase PPD, attachment rates and product income with a full menu of JM&A Group products and robust profit participation programs to build wealth based on your goals.
Prepaid Maintenance Plans
Multiple coverage levels including additive term, high mileage, certified wrap, and plans for leases and EVs
Pre-paid Maintenance Programs
Terms from 2 to 7 years designed and administered to provide quality and reassurance
Certified Pre-Owned Programs
Loyalty-building CPO and limited warranty programs that preserve vehicle performance and resale value
Road Hazard & Ancillary Plans
Standalone and bundled products for road hazard, tire, wheel, windshield, dent/ding repair and more
Appearance Protection
Help improve vehicle condition and resale value with coverage options from windshield to bumper
Theft Deterrent and Recovery
Multiple anti-theft product options that offer financial security for customers and dealers